I had a revision surgery for a hooked nose and upturned nose, and although the shape turned out okay overall, the nostril asymmetry became severe, so I had no choice but to proceed with an A/S second revision surgery. Even during the A/S surgery process, I was already upset because the manager who had discussed and contracted the agreed terms with me had left the clinic, so communication and the process were not smooth, but I put up with it and went ahead because I had to have the surgery. (There was absolutely no follow-up on what had been promised)) Even the paid A/S surgery was botched, and it was botched in an even more noticeable way, so this is the KakaoTalk conversation I had with them out of worry.
I trusted this clinic director’s skills and believed they would take good responsibility for aftercare, so up until now I introduced a total of 4 people, including family and friends, and now the two managers who handled my surgery have both left, and I feel so wronged to suddenly be treated like this. Am I perhaps making an unreasonable demand?
+Additional note)) The manager has changed twice, so the current one is the 3rd manager, Manager Lee Jung-won!! If you are reading this, please don’t ignore a customer just because they are not your assigned clientㅠㅠ
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