It felt trustworthy because they had been operating in the same location for a long time. It felt much more comfortable than a sophisticated-looking clinic. Other places pressured me to make a reservation or fix a date, but here the dates close to the present were almost fully booked and there was no pressure, so I felt that many people really do have surgery there.
The doctor also explained things with considerable confidence, including what would be improved. The consultation manager showed me how things might improve by inserting a cotton swab. The price was reasonable compared with other places, and since the doctor and clinic were satisfactory overall, I decided to have surgery here.