Brown Community Review

At first, I made a consultation appointment with Director ㄹㄷㅇ and went in During the consultation with the manager, she asked what kind of nose line I wanted I mentioned Winter’s and Shin Se-kyung’s noses and said I wanted to improve my bulbous nose. The manager didn’t seem to have much professional knowledge. It was just looking at the photos a few times and asking when I was thinking of having surgery, that kind of thing? I asked which director she would recommend as someone who could definitely improve a bulbous nose well, and she said “one moment” and left. I thought she meant for me to wait, but after waiting, when the director came in, Director ㅇㅇㅅ came in. From this point I already didn’t like the manager’s attitude, but I was quite satisfied with the director’s consultation, so I was thinking positively. Afterwards, when I consulted again with the manager, I said I was surprised because a different director, not the one I had wanted, came in and consulted with me. She said that since what I wanted was on the natural side, Director ㅇㅇㅅ was someone who was good at that, so she connected me to that consultation. I felt bad that she connected me however she wanted without discussing it with me, but the consultation itself had been quite satisfactory, so after talking with the manager about the surgery cost and schedule, the surgery schedule was uncertain, so I paid only half the deposit for now and decided to check the schedule. Regarding the cost, she said she would organize it again and send it by KakaoTalk. But she didn’t say anything about the surgery cost or plan (she did send me one estimate sheet later lol), and we only exchanged messages about the surgery schedule and confirmation. I said that I was confused about the plan and there were many things I didn’t know, so I couldn’t remember clearly, and she said a re-consultation was possible. When I said I would cancel the reservation and go for a re-consultation, she pointed out the KakaoTalk message where I had sent that this date seemed okay, saying that because I said it like that she thought I was confirming, and she showed that she was offended. Ah, thinking about it again makes me so pissed off. I was going to show that I was offended too and say something back, but it felt like a waste of time and I didn’t want to spend emotional energy on it, so I just sent the account for the deposit refund and ended it. I thought the consultation with the director was pretty good, so I wanted to go for a re-consultation and had been thinking positively, but the manager, who plays the closest role before and after surgery when you need to contact them and ask questions, had this kind of attitude. My trust dropped sharply, so I never want to go again.