Before surgery, they said they would operate once the area was secured after opening the nose, but did not explain the surgical method or side effects / When I visited due to side effects after my first rhinoplasty, they advised me not to come from far away and to get an antibiotic prescription from a local clinic / The doctor abandoned care, saying they did not know the cause, that there was nothing wrong with the donated dermis and it had settled well, and that even if I visited there was nothing more they could do (they would not even write a medical referral letter) / The hospital did not even read my KakaoTalk messages all day and gave no response to my request for the surgical records, then mentioned legal action through the executive director and a law firm, and threatened that they would directly call the hospital that wrote the medical opinion letter on the side effects /
The staff said they did not know what medical records were and only issued 2 chart pages. Later, when I was admitted to another hospital, I confirmed that 13 pages of medical records had been sent /
There was no postoperative care at all, they responded through a law firm to intimidate the patient, and delayed and concealed the issuance of the surgical records.