I had made an appointment and went, but because of the bus/train time, I thought I would be 20 minutes late, so I called in advance. The hospital said they would understand that I would arrive leisurely 30 minutes later, so I said ok and arrived 20 minutes late. About 10 minutes later, the consultant called me into the consultation room and said the director had been waiting but had gone into surgery, so I should wait in the consultation room for a bit. When I asked if I would have to wait about 1 hour, she said it wouldn’t be that long.
After a full 1 hour and 20 minutes or so of leaving me there, the consultant finally came in and said the director’s surgery was running late, so I would have to wait 1 more hour. I asked if I could go wait somewhere else and come back, but she said I should consult with her (the consultant). Since it felt like a waste after waiting this long, I said I would at least go wait at a cafe, but she said, “Do you really have to consult with the director?” so I got flustered and ended up consulting with her.
The consultant was seriously rude and had zero consultation expertise. I said I open my eyes with my forehead, so I had developed a few forehead wrinkles, and she recommended Botox. For reference, I’m in my early 20s. She didn’t even hold a line for me or do anything. I had 2 lines I wanted, and she said, “You have to decide on 1 lol.” I won’t write more because it would get too long, but at this point it’s not even funny.
Also, I had quite a lot of questions, so the consultant told me to send them by KakaoTalk, but strangely, appointment-related messages had come to me by text, not KakaoTalk, so I had not added them on KakaoTalk. When I showed her my phone and asked about that, without even asking, “Shall I add it for you?” she just took my phone, added the KakaoTalk contact, and gave it back. I’m not writing swear words because they might get censored, but I was seriously furious.
I think they really looked down on me because I’m young and came alone, and treated me in the worst way. I’m honestly so upset and resentful that I couldn’t respond properly because I find dealing with people difficult.
I gave the doctor’s kindness a 3 because I left without even seeing the doctor’s face, so I don’t know. The consultant was really, really too much, and I’m angry. A person who treats other people’s time like water.