My epicanthoplasty had gone wrong, so the inner corners of my eyes had a Mongolian-fold hook shape, looked too close together, and had very severe lacrimal caruncle exposure. After thinking about it for years, I went for a consultation, but I thought if they closed it too much, I might look dull, so I said I wanted a subtle restoration and had the consultation.
They explained while showing several restoration cases, and told me what category my eyes fell into and how much restoration would be appropriate. Both the consultant and the director were calm, which I liked.
It was my first consultation, so I went in knowing nothing, but starting from the double-flap approximation technique, they explained things step by step, so I think it helped a lot.