Current status of my failed nose surgery at ㅎㅇㅇㄷ

Before I begin, I want to make it clear: this post is not intended to defame any particular hospital, and I am writing it only for the public purpose of sharing exactly what I experienced myself, so that others’ safety can be protected and the balance of medical information can be maintained. Hello, everyone. I previously wrote that after having nose surgery at ㅎㅇㅇㄷ, my nose became crooked and my nostrils became deformed and uneven. Some of you may remember, but for those who did not see it, and to share the hospital’s current response, I am writing again. 1. Incident fact check (summary) Hospital: Gangnam ㅎㅇㅇㄷ Plastic Surgery Clinic (nose surgery, 11.5 million won) Date: Surgery on March 17, 2026 Symptoms: - The bridge of my nose to the tip became diagonally crooked from left to right (because the central axes of the septum and columella became crooked, the Megaderm followed that curve as well). - As a result, my nostrils became deformed and uneven. - The columella is also leaning to the right. - Because the structure itself became twisted, the nasal tip cartilage and the columella area no longer meet, creating a step-off; it has sunk in and the skin remains purplish. - The autologous costal cartilage placed over the septum shifted toward the inner side of the left nostril (the nasal valve), so the mucous membranes inside the left nostrils stick together and then separate, which feels extremely strange and uncomfortable, and the airway has narrowed, making it hard to breathe. - Visually, the columella of the nasal tip was brought down too much and the nose was made too long, so it turned into a droopy witch nose. At the hospital when I went to negotiate a settlement, they made a false claim: they said that during consultation I had said my right nostril was wide and that I wanted to improve it, but that I had been told it could not be improved. For reference, I originally did not have asymmetry in the nostril nasal valves. Breathing was not a problem at all. I had no rhinitis. I only learned the term nasal valve during a consultation at another hospital after the mucous membranes started sticking together. Because I had never had such a problem, when I said I had never said that, they made gestures as if they were confused and kept insisting that I had said things I never said, asking me to bring the chart. Before surgery at ㅎㅇㅇㄷ, my nose was very soft and had neither asymmetry nor contracture, but they emphasized that it was a difficult nose with severe contracture and calcification, and said it would need to be followed for up to two years. They were making things up about false claims and speaking so confidently that I really felt disillusioned. I truly thought they had gone too far. How could they behave like this after ruining my nose... I could not understand how they could have even the slightest pity or conscience toward their own patient whom they made look like that. It is so incomprehensible to me on a common-sense level. And when I requested and received the pre- and post-operative photos and medical records, I found that they had already manipulated my consultation and progress notes by typing them up. It was written that although my nose bridge had never once been crooked or shifted during the two previous surgeries, I had asked whether the differing heights on the right and left sides of my nose bridge could be improved, and that they had replied it could not be improved. I never said anything like that... I was so stunned while reading it that I was speechless... Right now, because of my nose, I cannot do anything, cannot meet anyone, and I am living in depression... I am barely enduring the pain day by day... But facing someone who insists I said things I never said, should I still force myself to think positively, be as polite as possible, listen to everything they say, and just nod along and accommodate them? Is that really what I should be doing here? ?? I am the one who has to reopen my nose and endure the pain and risk, and I am also the one who has to bear that enormous cost. If, because of pride as a doctor or for whatever reason, they find it hard to admit their surgical failure and do not want to apologize, then at the very least, if I am being generous, would it not be basic courtesy to at least refund half of the cost of the revision I will have to get at another hospital so that I can straighten my nose elsewhere? That seems like the minimum decency toward me. 2. Current progress On Thursday 8/6, I met with the director and was negotiating a refund. The office manager asked me to refrain from commenting on my post during the negotiation period, saying not to upset the director, so unfortunately I could not reply to everyone. The director kept trying to persuade me to wait, saying that if steroid injections for scar tissue did not work, surgery might still be possible, and asking things like, if you all were in my shoes, would you go back to a doctor who does not even acknowledge the problem, says there was absolutely nothing wrong surgically, brings up a patient’s contracture that never existed, says the patient’s nose was in bad condition so it should really be watched for 1 year or even 2 years instead of 6 months, and says the nose was bent because of the newly formed scar tissue, while other doctors all said the surgery was wrong, and then says the doctors who say it is 100 percent are the bad ones because there is no such thing as 100 percent in this world? When I asked, what about the drooping tip, they said it could return over time and told me to wait. Since they said I had said things I never said, while all my acquaintances and everyone else say it is crooked, only they say it is not crooked. Could I entrust my nose to a director who insists, medically speaking, that it is not crooked? Then I asked, if I trusted them again and had revision surgery, and the crookedness was not improved or another problem occurred, would they then refund twice the current revision cost? They replied that since it is a human job, how can they guarantee it will not become crooked; they cannot make such a guarantee. They also said that all hospitals set their own prices, so how could they pay that. And they said they have never given a refund even once, and that if there is a problem after surgery they always do revision surgery; if there is another problem after revision, they do revision again, and again, and again, even seven or eight times (they seemed to want to express that they take responsibility to the end and keep doing revision surgery). Hearing that terrified me. I wondered whether they take opening a patient’s nose too casually, even if they do not think it is their own nose... If I trusted them again and left my nose in their hands, what would happen next? Isn’t it impossible to even imagine? When I spoke at the hospital on Thursday, I was told that the refund issue was not my decision alone and that I needed to ask the management support team. They were also investigating the post I wrote one by one. But now, whatever is right or wrong, it is meaningless to discuss it because I am having a hard time, so they said they would ask the management support team about compensation. I said to ask, and waited. The office manager came in, and said the management support team said to give only 30% excluding VAT, but the director said to take care of me a bit more and told them to give 50% excluding VAT, which would be 4.75 million won. I replied that now I would have to pay in the high 10-million-won range and open my nose again, so the gap is too big. Then I said let’s settle cleanly somewhere between 10 and 5 million. But they said they were on the phone with a lawyer and could not talk now because the atmosphere was bad, so they would discuss it and call me on Friday. They said they would contact me on Friday, but I received no call through Saturday or Sunday, so after waiting, I called Monday morning and was told they would contact me before 6 p.m. A little after 6, the office manager called and said the decision is not made by the director, but by the lawyer (?) and that because the case is already being handled after retaining a lawyer, anything beyond that is impossible. I was told that the lawyer said they should not give more than 30%, but the director said to give 50% anyway, and that they firmly refused any further payment. The director of a one-doctor clinic supposedly has no decision-making authority, the management support team has decision-making authority, and suddenly the lawyer has decision-making authority too? I do not understand it. I tried to be as polite as possible and keep my anger in check so I could end things as cleanly and peacefully as possible, and I spoke from a very low posture, almost pleading. People around me said, why are you asking for only a partial refund when your nose ended up like this, and you have to reopen it and bear the pain and risk, and pay twice the current price again? They told me to ask for a full refund. But I was also trying to find the most flexible compromise, and I really tried hard to keep a positive mindset. Whether the doctor lacked skill or simply made a mistake, they did not intentionally make it this way. I thought maybe the doctor’s pride was hurt and that there may be a part they cannot admit, so since it is already done and arguing over right and wrong will only stress both sides and make things harder, I decided to compromise somewhat and asked for a partial refund. I thought that if they still had some conscience, they would at least take care of me as much as possible and refund up to 7.5 million won, if not all of it. But they kept inventing things I never said and only showed concern for preparing for possible legal action later, and I felt so hurt that I started wondering what I was expecting here and why I was the one bowing and pleading. I even felt miserable. Everyone, as someone who has experienced a failed nose surgery, I really want to say this: especially for nose surgery, I strongly recommend not doing it. If you can anticipate and endure every side effect and all the emotional suffering that surgery may bring, then go ahead. There are so many broker-marketed viral promotions these days, so ignore all reviews and recommendations and instead go see a friend or acquaintance whose surgery turned out well and get a consultation based on that. If nose surgery fails, it is truly hard, painful, and depressing. Of course, many of you may already know this from experience. I hope you all think very carefully, do your research, and decide. I brought my child along to consultations, and because my child had such a hard time, I just looked at reviews and before/after photos and made the decision hastily. Things like being told that surgery dates are hard to book and only available several months later are also part of the viral marketing tactics. Anyway, if you have any questions, leave a comment. I will answer as sincerely and thoroughly as I can based on what I know. I hope no one else has to go through something like this anymore. If you have not seen my previous post yet or are curious, please go to the link below. https://sungyesa.com/failure/129743