I had a consultation with Director Jo Jeong-min, and the doctor was really good. But the consultant here seems to destroy all trust in the clinic and the doctor. I had nose surgery here 4 years ago, and the doctor who did it is not here now, but the atmosphere seems to have changed a lot since then. I got the feeling that Nana Plastic Surgery in Seoul is factory-like, and this place felt exactly like a factory-style clinic in Busan.
I hope the people at the clinic definitely read this post. I had a consultation with consultant G S H.
I had a partial mastectomy on one breast because of atypical ductal hyperplasia, and to the consultant it may not have seemed like a big deal, but it was painful for me. Ever since then, I have never bought a bra because no size fits me. I have no interest in underwear. But before seeing the doctor, during the first consultation, she asked me what my current breast size was, and I said I did not know because I had never measured properly after the surgery, but she kept pressuring me to answer something. If the customer does not know, then they do not know. Do they really have to force an answer? She kept telling me it was not that important and meaningless, and kept pressuring me to answer from my own mouth.. If it is meaningless, then why did she need to know it so badly? I really did not understand.
When she asked what breast size I wanted, I said I wanted the safest and prettiest size that would suit me best within what I could do. But she kept asking what exact size that meant and pushed me to answer with a specific number. I do not know what size is safest for me..
Do I know? I came to consult because I do not know. I have consulted at many hospitals, but this was the first consultant who poked at a part of the customer that was already a source of stress and insecurity.
And before seeing the doctor, she told me to go upstairs again, so I went up, changed clothes, and was waiting. The person guiding me there, I do not know who they were, but they asked me if this was my first time at this clinic and what material had been used in my nose .. I had already said everything downstairs, and since I am someone who had surgery here 4 years ago, asking me that again made me feel like there was no communication at all.
Even before seeing the doctor, I was already thinking, ah... this place is hopeless, I wasted my time coming here... After meeting Director Jo Jeong-min, I calmed down a bit because the doctor was professional, but my trust in the clinic atmosphere and staff behavior dropped sharply.
For consultation professionalism, Doctor: 5 stars Consultant: 1 star