First of all, both the consultation manager and the doctor listened well when asking about requests or questions during the consultation.
Even silly questions that came from my ignorance were answered well without making me feel dismissed.
I liked that they did not pressure me or make me feel burdened.
That said, this is not to say it was good or bad, but it felt like the doctor treated me comfortably too.
That is different from treating someone rudely versus treating them casually.
Anyway, compared with when I visited other hospitals, I felt less burdened by both the consultation and the procedure, and it was nice to be able to hear explanations about questions and so on.