Patient review of Sinderella (신데렐라) · 2020-10-03

Review

Sinderella 신데렐라Overall: 1.4/5

I had nose surgery. During the consultation, I felt like we really weren’t communicating.. like they weren’t listening.. They did listen, but they didn’t hear exactly what I wanted, and just said something like, “Okay~ a straight nose~” in a vague way. There are many kinds of straight noses though.. The result isn’t bad, but when I went back for a follow-up, the doctor came over and sat down half-on, half-off the butt-shaped chair, looked at the front and side of my nose, and then disappeared.. At that moment I thought maybe they had rushed out to go somewhere, but that was the end of the follow-up.. Honestly I was so shocked I had nothing to say. They made eye contact with me and didn’t talk, just glanced at my nose and then suddenly left like someone going to the restroom, without even saying hello.. Was the consultation manager trying to pick a fight with me..? When I asked again because I didn’t understand the answer to my question, “Will the indentation between the eyebrows go away after surgery?” the tone was polite but the voice got louder and they said, “No~~ it won’t go away,” with this vibe of “stop asking and go already, please.” I work in customer service too, and I absolutely wasn’t asking rudely; I was only asking because I didn’t know.. Back then, even after hearing that kind of tone, I thought maybe I was the one taking it wrong, maybe I was misunderstanding it. The bewilderment from words and expressions that were hard to believe, and then freezing up for a moment.. So I just said, “Ah, okay~,” kept acting dumb until the end, and even said goodbye before leaving. But once I left the hospital, I started crying. Why am I being treated like this.. I felt like I was just one of many products stamped out on a factory line, like they were saying “you’re not special at all anymore” and throwing me away. It felt like my self-esteem dropped to the floor.. I never want to be involved with anyone like this again.. The surgery itself had results that weren’t bad, since many acquaintances had done it too, and I went there through a referral. I wrote honestly about the attitude of the people there. I admit they have skill, so it’s not defamation or anything.. It’s just a recommendation for someone who doesn’t care much about design or kindness and only wants the nose surgery done and then to leave.

Doctor
Doctor (anonymous)
Price
Not disclosed

Ratings

  • Doctor’s manner1/5
  • Consultation expertise1/5
  • Staff courtesy1/5
  • Facilities1/5
  • Result met expectations3/5

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