I went for the first consultation. I arrived at the reserved consultation time, but the director had surgery scheduled exactly at that time; so the director had to ask the surgery patient for understanding and delay the surgery a bit, and then the manager told me in a way that sounded like she was boasting that I would be seen first, which was ridiculous. Still, the manager's speech and attitude were basically kind. The doctor was just an ordinary doctor. I went because they said they were good at fixing bulbous noses. The order was CT - manager - director - manager. They said the VAT would be waived if I booked on the same day, so I left a deposit and then canceled because I decided to do it somewhere else. It took about a week to get the deposit refunded (bank transfer); I ended up not doing it because I found somewhere I liked more.. Overall, the facilities and friendliness were not bad. Still, I didn't have surgery because I was suspicious of the method of putting removed bulbous-nose tissue back into the nose tip, and the price was too cheap. +) The manager here is really great.... This was my first consultation so I didn't know, but looking back, the manager was really good; they had told me in advance that if I canceled the deposit they'd normally deduct 10%, but they refunded the full amount, and they were kind during the refund too.. Since it was my first consultation I thought all managers were like that, but thinking back, that was an amazing manager..
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