The pressure to pay a deposit was extremely strong, and the pressure to undergo surgery I didn't want was also extremely strong. Even after I said three times that I didn't want upper canthoplasty, they kept insisting that I'd regret it if I didn't do it, so I ended up leaving a deposit. On the consultation day, 11/2, they kept pushing upper canthoplasty, so I immediately called to cancel the surgery, but as of now I still haven't received a refund of my deposit. Because it was the weekend, I called again on 11/4, and the manager in charge said they'd process the refund the next day (and I had to argue hard even for that, since they were basically saying they wouldn't refund it). On 11/5, they said the manager who handled it had quit; when you call, make sure to record the call. This is how they operate;;; That day they also said the accounting staff was on vacation, so they couldn't do it. On 11/6 they said the refund had been processed and that it would take about 5 days, so I contacted them again today (11/12), and now they say there's no cancellation record? lol Even on the day I went for the consultation, another patient was yelling. Another manager was saying they couldn't confirm because the 담당 manager had quit? It's just the same script all over again. The doctor's professionalism? I don't know, I didn't have surgery. But wouldn't you feel uneasy about having surgery at a place that responds like this? Don't mess with customers. It's the worst, seriously...
- Doctor
- Doctor (anonymous)
- Price
- ₩0
- Visit type
- 상담경험