I visited for mole removal, but overall I was left disappointed. Although I had made an appointment, the wait was longer than expected, which was inconvenient, and I was not given separate information on how long I would have to wait. In particular, it was difficult to feel that the desk staff’s response was professional, and there was also insufficient detailed explanation of the process before and after the procedure or of precautions. As a first-time visitor, I had many questions about the procedure and how to manage care afterward, but there was almost no proactive guidance, so I had to ask about every item myself. Mole removal itself is important, but I think sufficient explanation before the procedure and aftercare guidance are also necessary. If waiting times, staff response, and guidance were improved in a more systematic way, it would be much more convenient and satisfying from the patient’s perspective.
- Doctor
- 대표원장님
- Price
- Not disclosed
- Visit type
- Non-surgical procedure
Ratings
- Doctor’s manner3/5
- Consultation expertise1/5
- Staff courtesy1/5
- Facilities3/5
- Result met expectations1/5