Patient review of Runa (루나) · 2026-05-06

Review

Runa 루나Overall: 3.4/5May 6

I went for a consultation about the Ruby laser. I went roughly understanding the basics, but the chief director’s consultation was basically just, there may be side effects, so do it at your own risk. There was absolutely no consultation or analysis of whether the blemishes on my face were melasma or freckles. It’s not a factory-style clinic, but it has this weird atmosphere like one. So I just went to the place known for clearing blackheads and got the procedure done there. I already had doubts about the director’s expertise, so I don’t think I’ll ever go back T_T

Doctor: 정보인
Price: Not disclosed
Visit type: Surgery

Ratings

Doctor’s manner3/5
Consultation expertise2/5
Staff courtesy3/5
Facilities4/5
Result met expectations5/5

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More reports from this clinic

68 reviews · Average 4.0/5

5.0/5Jun 22
First of all, it is very popular, so getting a consultation appointment is not easy. I had my mother undergo Ruby laser treatment, and they were very honest during the consultation. They said that if you do Ruby laser when there are…
Doctor’s manner
5/5
Consultation expertise
5/5
Staff courtesy
5/5
Facilities
5/5
Result met expectations
5/5
4.2/5Jun 17
I went there because it was said to be a holy grail place for freckles. Like in the blog reviews, the doctor looked very tired, but they explained the possible side effects after laser treatment without holding anything back. After the…
Doctor’s manner
3/5
Consultation expertise
4/5
Staff courtesy
4/5
Facilities
5/5
Result met expectations
5/5
Ruby laser3.0/5May 9
I went because they are famous for removing melasma, but the director's consultation style felt like, if you're not going to do it, then don't bother. Like in the reviews, they explain the chances of success and say there can be side…
Doctor’s manner
2/5
Consultation expertise
2/5
Staff courtesy
4/5
Facilities
4/5
Result met expectations
3/5
4.6/5Apr 8
First of all, the front desk staff were kind. I made a reservation and visited, and after washing my face I waited about 10 minutes before the consultation started. Just like many blog reviews said, the doctor explained the instructions…
Doctor’s manner
4/5
Consultation expertise
4/5
Staff courtesy
5/5
Facilities
5/5
Result met expectations
5/5
3.2/5Mar 6
I went there from out of town. They told me there was an 80:20 chance of improvement. The person in front of me was told they would not benefit, so they could not get the procedure done. That made me trust them more. They also told me…
Doctor’s manner
2/5
Consultation expertise
3/5
Staff courtesy
3/5
Facilities
5/5
Result met expectations
3/5
3.0/5Feb 15
The chief director looked really exhausted. The consultation felt like more of a “if you want to talk, talk; if not, then don’t” kind of attitude. But the ruby laser itself was done well, and the staff were kind. I guess they had too many…
Doctor’s manner
3/5
Consultation expertise
3/5
Staff courtesy
3/5
Facilities
3/5
Result met expectations
3/5