It wasn't like this originally, but at some point it changed into something like a factory-style clinic. Since then, instead of having a consultation with the director before the procedure, you have a consultation with the consultant and then go straight into the procedure. It was the same when I consulted about things other than jaw Botox. Even when I separately requested a consultation with the director, they seemed really reluctant to do it, spoke vaguely, and ended it.
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