I had revision cheekbone surgery + chin lengthening on April 3. After seeing the director’s blog and social media, I waited about two months, and after two consultations, I decided on this clinic. For my cheekbones, I was concerned about the areas that looked wide and the hollow-looking areas caused by my previous surgery, where my 45-degree cheekbones had been removed. The director said my cheekbones looked wide because my chin was short, so we proceeded with cheekbone surgery and chin advancement. Since the cheekbone surgery was a revision, he said subperiosteal lifting might also need to be done together, but after touching and checking my face from different angles, he said there was about a 30% chance I would need it. He said we should do only the cheekbones and chin first, and then do it later if the sagging areas did not lift together, so I said okay and paid the deposit.
On the day of surgery, when I was going to pay the remaining balance, they told me to pay the subperiosteal lifting fee in advance. I said we had agreed to do it later if needed, so why was I paying now? They said that after the director’s design consultation, if he said I didn’t need it, they would cancel the card payment and reprocess it. When I showed that I was upset, they ended up letting me pay without the subperiosteal lifting fee for now. From my perspective, what I couldn’t understand was that during two consultations with the director, we had agreed to do it later if needed, but on the day of surgery they suddenly said I had to pay for it. Also, during the cost consultation with the manager, she never said I had to pay for the subperiosteal lifting in advance on the day of surgery, and the reservation confirmation I received after paying the deposit did not include the subperiosteal lifting fee in the remaining balance amount. I wondered if there had been a lack of communication between the manager and the director.
After a brief design consultation with the director, I lay down on the operating table. Before anesthesia, they told me not to be startled if a urinary catheter was inserted if the surgery took longer than expected. The nurses and the anesthesiology director comforted me because I was scared, and then I fell asleep. When I woke up, I had a nasal tube and a urinary catheter. I thought the surgery must have taken longer than expected and was waking up from anesthesia. After that, the director came in, checked the positions of both cheekbones, and left. A nurse told me that the surgery on the left cheekbone had taken a long time. After I woke up from anesthesia, I went home. Before sleeping, they told me to take off the facial compression band, so I did. My right cheekbone looked fine, but my left cheekbone looked even more protruded than before surgery, and my chin looked like a dog-like jaw.
The next day, I texted the manager, and she said it had only been one day, so it was because of swelling, and that the swelling was hard, which made it look that way. She said they would take a CT scan when I came in and explain it to me. Today, on day 7, I had the sideburn stitches removed and photos taken, and I was going to hear the director’s progress check. As he came in, he said, “The surgery went well, right?” I said, “Doctor, the right side is okay, but the left cheekbone looks more protruded than before, and my chin looks sunken. It’s not just me seeing it that way; my parents feel the same.” He gave a snort and, as if offended, said, “It’s because of swelling.” Then he got angry and said, “Why are you saying it like the surgery went wrong to someone who worked so hard on the surgery?” I was flustered and upset, so I said, “Then is the right side not swollen?” and he shouted, “Of course it’s swollen!!”
When voices got louder, the manager came in. I said I was so worried I couldn’t sleep at all, and he kept repeating the same things: “Why are you taking it out on me because you’re sensitive from not sleeping? Are you taking it out on me because you’re in a bad mood? You really have no manners.” He also said I had been glaring at him from the moment he came in, but right now the muscle in my left eyebrow doesn’t even move, and whenever I talk my mouth pulls to the left, so I don’t have a face capable of glaring at anyone. The director said, “Do you know how hard I worked on your surgery?” and when I said, “I had a hard time too,” he said, “It’s your face, isn’t it?” I had nothing to say. When I said there had also been something that upset me on the day of surgery, he said, “Then you shouldn’t have had the surgery. Why did you do it?” It sounded extremely irresponsible.
No matter what I tried to say, he wouldn’t listen. He only said what he wanted to say, widened his eyes, and raised his voice. I wondered why I had surgery at a hospital like this. Was it really something so offensive and anger-worthy for me to say that the symmetry of both sides of my face seemed different? As the person who had surgery, no matter how much I searched online, I simply wanted to hear from the director who operated on my face directly, something like how the surgery had gone, that it may look this way now but will improve once the swelling goes down, or some professional answer. But he only got angry, so I was emotionally hurt and lost trust. I said I would have the intraoral stitches removed at a hospital near my home at the 2-week mark, and we agreed to check the progress again after 6 months.
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This review is for a surgery review pursuing a glamorous look.