The consultant was very kind. When I tried on implants, she said they might feel cold and warmed them with the warmth of her hands before putting them in. I was very surprised by that thoughtfulness, and it felt sincere, which I liked.
The director was also so good that, among all the directors I have consulted with for facial and body plastic surgery, he would be in my top 3. I happened to see the hospital motto tucked away in one corner of the consultation room. I do not remember it in detail, but it was wording that seemed to guide all staff to provide careful and kind care for patients. I have not decided yet whether I will have surgery here, but it left quite an impression.