I waited about 50 minutes from my scheduled time. They said the surgery was running late and asked me to wait. It made me wonder why appointments even exist if they can’t tell you in advance. The moment I first saw the director, I was surprised because his eyes were so red and he looked exhausted. While consulting, I started wondering whether I could trust them and go ahead with the surgery. Since I was there to have something removed, I probably would have asked many questions out of concern, but the director told people like me, who worry a lot, to think carefully because we would regret it even after surgery, and that left me feeling bad. Acting so unfriendly and snapp...
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