The consultation manager is kind. The waiting time wasn’t that long (about 5-10 minutes?)
The director is kind and answers very honestly. (He told me in advance that because my skin is too thick, it could come undone even if I have incisional ptosis correction.) And he does not overtreat. (When I separately asked whether there were any other surgeries I might need, he said there weren’t.)
No consultation fee. No pressure to make a same-day reservation.