Overall, it was a hospital that inspired trust.
I was thinking about eye surgery, and they explained the essential issues, which helped me understand what mattered more. I also got the impression that it was more specialized than other places, and I trusted it.
The director there also led the consultation well, like an easygoing older sister, and explained which method would help me more.
So I had a strong sense that if I got surgery at this hospital, it would go well