I visited after seeing their YouTube videos for a lower eyelid revision consultation. I thought it would be crowded, but since I went around lunchtime, there were not many people waiting inside.
They were not overly warm, but they told me only the facts without unnecessary talk.
I felt sincerity in the consultation, and I got the impression that they would not make excessive recommendations to other patients either.
I plan to come back later for a consultation about a future procedure.