The manager explained things in a very professional and detailed way. The consultation with the manager itself was extremely detailed, took a long time, and was a good experience. However, the hospital was large and there were many patients, so the waiting time was quite long, and there was no separate notice about delays. While I was consulting with the manager, the director came into the consultation room, felt around my nose and eyes, and said things like this should work, this would be better, but somehow it
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