I had a repeat consultation for a revision rhinoplasty. I had visited eight clinics and came back here because I felt many points had been missed during the first consultation and wanted to decide on surgery after a second consultation. However, during the initial consultation, my chart had mistakenly recorded this as a second surgery rather than a third, and the estimate became higher than the amount I had originally been quoted. Since I was traveling up from outside the city for the repeat consultation, I even confirmed with Manager Jeong Eun-su before leaving that the price would not change. Yet they explained it as though the price had to increase because the chart was wrong and this was a third surgery. I was genuinely upset and flustered by the way they spoke, which made it feel as if I had hidden the number of surgeries and failed to mention it. Since this was my third surgery, there was no reason for me to hide or withhold the number, nor did I want to. I had been carefully and earnestly researching, to the point of visiting eight clinics, so the situation itself—making me feel as if I had not stated the number accurately—was absurd. I asked whether it would be possible to proceed with the estimate from the first consultation, but they appeared to laugh at me, which I found extremely unpleasant. In the end, I simply left without looking back. Even if the surgeon's consultation had been good, I have to wonder whether I could trust postoperative care at a place where even basic charting and communication are not handled properly. I have visited many clinics, but this was truly the first place where I felt this uncomfortable during the consultation process. I wish they would listen carefully to what customers say and respond with a little more consideration during consultations. It had been one of my final candidates, but after the manager's consultation, my desire to have surgery here completely disappeared—to the point that I wonder whether I was lucky to be saved from it. The surgeon's consultation had been good, which makes it even more disappointing, and I personally regret that my trust in the clinic also fell during the consultation process.
- Doctor
- 김현주
- Price
- ₩15,000,000
- Median for Nose, second revision: ₩8,000,000
- Visit type
- Consultation
Ratings
- Doctor’s manner4/5
- Consultation expertise4/5
- Staff courtesy1/5
- Facilities4/5
- Result met expectations3/5