<My eyes>1. After receiving epicanthoplasty and incisional double eyelid surgery at this hospital, I developed symptoms like this: wrinkling, tight pulling at the inner corners, and pain.
2. When I asked them to make an appointment so I could be examined for this, they refused to schedule one, saying, “Didn’t we see you at the beginning?” The front desk would not make an appointment and told me to schedule it through the manager.
3. When I told the manager that I thought the surgery had gone wrong and asked her to make an appointment, she also refused to schedule an examination, saying, “Didn’t we see you before?” She said she would pass it on, so I should tell her instead. I argued that being examined is my right, and asked why she was passing it on instead of scheduling an appointment, and the manager said that was the kind of work managers do and that she would not schedule an examination.
4. My eyes were uncomfortable, so I visited at the 6-month mark, but they still would not schedule an appointment or examine me urgently. When I said my eyes were uncomfortable and asked to be examined, that hospital’s director concluded that there was nothing wrong with my eyes even though they were not her own eyes. Even though I pleaded because my eyes were uncomfortable, they did not see me urgently and arbitrarily scheduled an appointment for one month later.
5. When I somehow endured it and went there, they refused treatment because I said I would not take photos.