I’ve been here to get a whitening cream prescription, and I’ve also been here for regular skin care. There’s a cream called Melanon Cream that’s famous for whitening, but it needs a prescription. But there were more hospitals that wouldn’t prescribe it than hospitals that would. I went here because they said they would prescribe it, but at the front desk they told me I’d need to see the director first, and that the director might not prescribe it. They said I’d still be charged for the consultation even if it was prescribed. What was the point of telling me that only after I got there? It was absurd, but since I was already there, I had the consultation. The director said, have I used it before, it has a lot of side effects so I need to be careful. He seemed annoyed and kept trying not to prescribe it, but I kept asking them to do it and finally got the prescription. And when I was talking with the consultation manager about getting skin care, they weren’t especially kind, and my skin condition didn’t seem very important to them. It just felt like they were reciting a manual. I had gone in looking into scaling, and on the hospital website there were two types of scaling, right? But during the consultation, when I said I wanted scaling, they said they’d proceed that way. So at the front desk they were about to bill me without even explaining which kind of scaling it was, so I asked, no, which scaling am I getting? Then they said, didn’t you hear the explanation? So I said yes; only then did they finally say there was Coombs and GA.. They said for this patient, it would be better to do that one instead of the other ㅡㅡ.. Someone who doesn’t know anything would probably just pick anything.. I don’t want to insult the clinic staff as uneducated people, but they really do everything carelessly, and whenever I say anything and they just stare at me like it’s something that happens once or twice, I don’t know why it makes me so angry;;
- Doctor
- Doctor (anonymous)
- Price
- Not disclosed
- Visit type
- Consultation
Ratings
- Doctor’s manner3/5
- Consultation expertise2/5
- Staff courtesy2/5
- Facilities5/5
- Result met expectations3/5