Patient review of Bonai (본아이) · 2019-12-17

Review

The consultation manager pushes the reservation deposit way too hard. When talking about the price, they also inflate the starting price and keep changing what they say about it. I had planned to make a reservation after seeing the review photos and liked the clinic enough to go, but I didn't book because of the manager. If a problem happens after surgery, the consultation manager is the person you'll need to communicate most closely with, and I just couldn't trust them.

Doctor: Doctor (anonymous)
Price: Not disclosed

Ratings

Doctor’s manner3/5
Consultation expertise3/5
Staff courtesy1/5
Facilities3/5
Result met expectations3/5

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More reports from this clinic

129 reviews · Average 3.3/5

3.0/5Jan 3
It was my first consultation, and the manager was super kind ^__^ I wanted to do it as soon as possible, but they said the surgery schedule was fully booked. It's peak season, so I'm disappointed. I should have done it earlier I’m scared…
Doctor’s manner
4/5
Consultation expertise
3/5
Staff courtesy
4/5
Facilities
2/5
Result met expectations
2/5
3.4/5Dec 31
The consultation with the director wasn't long. It felt like they had surgery after me and needed to go out quickly? It felt a bit rushed, and when I said I preferred an in-out line, the director seemed to have a fixed idea of what an…
Doctor’s manner
3/5
Consultation expertise
3/5
Staff courtesy
4/5
Facilities
4/5
Result met expectations
3/5
3.2/5Dec 27
The doctor was warm and helpful during the consultation, but the manager strongly pushed me to book and also badmouthed other hospitals, so honestly my trust level dropped a bit. And the doctor didn’t do that, but the manager kept boasting…
Doctor’s manner
5/5
Consultation expertise
3/5
Staff courtesy
2/5
Facilities
3/5
Result met expectations
3/5
3.8/5Dec 6
I consulted with the doctor first and then with the manager. The doctor was very kind and explained everything I was curious about. The consultation atmosphere was more comfortable than at other hospitals. The manager also made it easy to…
Doctor’s manner
4/5
Consultation expertise
4/5
Staff courtesy
4/5
Facilities
4/5
Result met expectations
3/5
3.2/5Dec 2
I went to consult after looking into clinics for double eyelid surgery and front canthoplasty. The doctor explained the things I was curious about well and was kind, so that was nice~ But the doctor seemed a bit busy. The clinic facilities…
Doctor’s manner
3/5
Consultation expertise
3/5
Staff courtesy
3/5
Facilities
4/5
Result met expectations
3/5
3.2/5Oct 19
I went to look into epicanthoplasty and double eyelid surgery, and it was good. They explained everything well and kindly, which I liked. The doctor was also kind in how they spoke, but the older sister was a little rude. Still, the doctor…
Doctor’s manner
3/5
Consultation expertise
4/5
Staff courtesy
2/5
Facilities
3/5
Result met expectations
4/5