I applied for a consultation through an app event and, in the end, made a reservation and then canceled it. I was already tired from going to consultations here and there, and I liked how they designed the line, so I set a date, but I canceled because the poor consultation bothered me. I arrived on time for my appointment, but I waited an hour and a half without any advance notice of the delay. There was neither an apology nor any understanding. The manager focused only on the price, without explaining surgery time, anesthesia, side effects, or aftercare. When I hesitated, they adjusted the price, and it felt uncomfortable, like bargaining at a market. They do pressure you into paying a deposit. The price itself is mid-to-high, but it came with the condition that I leave reviews for the event and on two plastic surgery apps. In the consultation with the doctor, they designed the line and answered my questions, but I was disappointed that there was no detailed explanation in advance about the surgery method, etc. Even if the result turns out well, the system does not seem well organized, so I wonder whether aftercare will be handled properly. I canceled the reservation and got the deposit refunded after waiting again for the manager to come, but they handled it cleanly.
- Doctor
- Doctor (anonymous)
- Price
- Not disclosed
Ratings
- Doctor’s manner3/5
- Consultation expertise1/5
- Staff courtesy1/5
- Facilities1/5
- Result met expectations2/5