Patient review of Aiwel (아이웰) · 2020-07-29

Review

Aiwel 아이웰Overall: 2.8/5

3 years ago, I went in for a consultation about under-eye fat repositioning surgery. In the end, I had the surgery somewhere else and it went badly, so I even had a revision, but I only consulted at Iwell. The reason I only had a consultation was that the consultant manager was so awful. She was so bad that I still remember her name even after 3 years: 'Jin Yeonhwa.' I do not know how old she was, but maybe I looked younger than her, because she spoke to me in a very casual way and called me from far away with just a finger curl, so I felt like she was calling some pet, and the pressure to put down a deposit was intense. She kept saying to reserve first because they would refund 100%... I asked why I should make a reservation if they were just going to cancel it and refund it, and she said the director would scold her if I did not reserve, so she argued with me for 10 minutes, telling me to at least leave 20,000 won. When I said canceling would be rude, she told me that wasting her time like this while arguing with her was already being rude to her. It was so absurd, but I am a woman who knows manners, so I held it in and left. ^^ The chief doctor appeared funny on YouTube, but in reality, if you do not get the deposit back, they curse at you and scold you.... Back then, I also saw a few reviews on Baritalk cursing out that manager. lol That rude manager surely is not still working there, right? ^^ If there is a manager like that, it will only damage the hospital's reputation~~~

Doctor
Doctor (anonymous)
Price
Not disclosed

Ratings

  • Doctor’s manner4/5
  • Consultation expertise4/5
  • Staff courtesy1/5
  • Facilities3/5
  • Result met expectations2/5

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