Patient review of Aiwel (아이웰) · 2021-11-18

Review

I called to ask about a consultation for revision double eyelid surgery, but even the phone staff were so unfriendly that I debated whether to go. In the end I visited because there were a lot of reviews. The doctor seemed kind and thorough, but the front desk and the phone consultation staff were so rude that I was dissatisfied with the service, and I no longer felt like going as far as surgery.. T_T

Doctor: Doctor (anonymous)
Price: Not disclosed

Ratings

Doctor’s manner4/5
Consultation expertise3/5
Staff courtesy2/5
Facilities4/5
Result met expectations3/5

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More reports from this clinic

1,083 reviews · Average 3.3/5

3.8/5Nov 22
I went in for a consultation about double eyelids for men. What really impressed me was that they showed an image of what the result would likely look like after the procedure. The cost was also on the cheaper side, but it seems to be a…
Doctor’s manner
4/5
Consultation expertise
4/5
Staff courtesy
4/5
Facilities
4/5
Result met expectations
3/5
4.0/5Nov 21
Since it is a large hospital, there are so many people and the atmosphere is chaotic. Maybe because so many people get surgery there, the manager felt like the most professional one among the clinics I visited. I had two consultations with…
Doctor’s manner
4/5
Consultation expertise
5/5
Staff courtesy
4/5
Facilities
3/5
Result met expectations
4/5
3.0/5Nov 21
The consulting manager's tone felt a bit like a tough older sister at a clothing store, but with a friendly response coexisting... lol lol lol lol Maybe the manager was new, because while handling the consultation she kept rambling and…
Doctor’s manner
2/5
Consultation expertise
4/5
Staff courtesy
3/5
Facilities
3/5
Result met expectations
3/5
2.2/5Nov 18
At first, I had a nose consultation with Dr. [Doctor A], and the way he talked while looking at my face was really rude and disappointing. Then he said he probably couldn't do it, so I was connected to Dr. [Doctor B] and had another…
Doctor’s manner
1/5
Consultation expertise
3/5
Staff courtesy
3/5
Facilities
3/5
Result met expectations
1/5
4.0/5Nov 18
There wasn't really any pressure to pay a deposit. It seems like they're definitely busy now that it's peak season. Still, they were kind throughout the consultation, which I liked. The director looked a bit tired, and since he was busy, I…
Doctor’s manner
4/5
Consultation expertise
4/5
Staff courtesy
4/5
Facilities
4/5
Result met expectations
4/5
2.6/5Nov 17
The consulting manager did apply a bit of pressure about the deposit. During the consultation, the doctor was.. far from friendly.. I visited several places and did my research, but I was a little disappointed. Maybe it was just me, so I…
Doctor’s manner
3/5
Consultation expertise
3/5
Staff courtesy
2/5
Facilities
3/5
Result met expectations
2/5