Management of the consultation director's service and manner seems necessary. I am not writing this to criticize a specific individual or to cause disadvantage, but from the perspective of an actual patient using the hospital, I am leaving this as a public-minded request for service improvement based on my experience. I think consultation is an important process through which first-time patients form trust in a hospital. Therefore, it seems necessary to continuously manage the consultation director's response style and service quality so that patients can receive enough explanation and proper guidance during the consultation process. I am also not writing this out of personal feelings or with the intent to slander. I am writing with the hope that other patients who use the hospital in the future can receive a more satisfying and smoother consultation service. I hope the hospital will also check this part and use it as a reference for improving the service.
- Doctor
- Doctor (anonymous)
- Price
- ₩3,500,000
- Visit type
- Consultation
Ratings
- Doctor’s manner4/5
- Consultation expertise3/5
- Staff courtesy1/5
- Facilities4/5
- Result met expectations1/5