At first, I wanted to record the consultation notes, so I was going to use a voice memo. The consultation manager found me looking through the app without asking. They may have felt bad, but what upset me was their attitude of scolding me almost like a student being reprimanded. I was paying for this surgery myself, but it felt like I was being treated like a criminal? Even during the consultation, when I explained which parts were my complex and how I wanted to change them, they kept saying things like, “That won’t work because of this,” or “Hmm, I’m not sure about that one?” I really hated that attitude. Can the manager really act like that when they represent the clinic? The surgeon was a little better, but when I said I wanted something glamorous, I...
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