<There isn’t even doctor information on the website, and I had severe biobonding, but only after 6 weeks had passed since surgery did they give me one 5-minute radiofrequency treatment.>• - I had agreed in advance to receive skin laser care services worth 300,000 KRW on the condition that part of the surgery fee would be discounted, and accordingly I paid the surgery fee in full. • - However, on the day of surgery, a staff member other than the original consultation manager appeared and unilaterally demanded an additional 300,000 KRW for the surgery fee without prior notice. Because it was immediately before surgery, despite recognizing that this was unfair, I had no choice but to pay only an additional 150,000 KRW. • - After surgery, the pain and heat sensation were severe, so I contacted the clinic first after 2 weeks rather than the scheduled 4 weeks, but your clinic took no treatment measures other than prescribing medication over the phone. • - After that, I visited the clinic twice and complained of aftereffects such as severe pain, heat sensation, and lumpiness, but the director who performed the surgery never examined me in person even once, and only the nurse gave a perfunctory response telling me to “wait a few more days and see.” • Even now, more than 6 weeks after surgery, I am suffering from stress due to pain and heat sensation that have never been properly explained to me. • - The problematic care service worth 300,000 KRW ended after a person who suddenly appeared, who had not provided consultation and whose medical qualification status was not even verified (I still do not know who they are), performed only one session of 200 shots of Shurink without even disinfecting, and there was no separate guidance or explanation about this. • - Furthermore, when I confirmed the price of the same procedure with another staff member in the clinic, I was told that the regular price is 80,000 KRW for 300 shots. The fact that your clinic described the 200 shots provided to me as a “service worth 300,000 KRW” is clearly consumer deception based on false and exaggerated explanation, and it amounts to obtaining unfair financial gain. •
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