Uah community review

I saw filler 1cc for 60,000 won on BxB Talk and bought a procedure voucher with prepaid payment. On Gnan Sister, it said the same event but that the lips were excluded. But on BxB Talk there was no such note, and the use area for the filler said lips too. Most importantly, I saw a review from someone who had lip filler with the exact same option I paid for and posted photos afterward, so I thought, okay, it must be possible, and made time to book. When I made the reservation by phone, they even checked my BxB Talk payment record and the area for lip filler, and since they didn't say anything, I thought it was fine and went to the hospital. When I consulted with the manager, she said lips would cost an extra 75,000 won, so I said I'd just pay the additional 15,000 won. The manager asked me to hand over my phone because they had to process the BxB Talk voucher as used, so I gave it to her. But she kept fiddling with it for a long time and doing all sorts of things before giving it back. Anyway, when I was about to pay and took out my card, they said that with VAT it wasn't 15,000 won but more like 20,000-plus won, and I thought, they could have just told me that earlier, why are they changing the price twice? So I just said I wouldn't do it because it was different from the price I had been told. Then they coolly said okay, they'd process a refund, and I left the hospital. As soon as I got out, I checked BxB Talk again and saw that a 5-star review had been written under my nickname. It seems that while the manager had my phone to mark the voucher as used, she registered a review too lol. Then while I was walking, they called and said the BxB Talk cancellation couldn't be processed, so they would deposit the money themselves and asked me to come back to the hospital to write down my bank account number. So I went back to the hospital againㅇㅇ When I got there, they handed me a refund confirmation form (?) and I wrote down my account number and came home. When I asked when the money would be deposited, they said it would take 10 days. It's not even a refund for a procedure I received; it's just them paying me back because the app cancellation couldn't be done, so why does it take so long? They said they had to get approval from the management team and blah blah, and sent me a nonsense excuse by text.