I came back to Sungyesa after a long time, and after seeing the posts below, I found out for the first time that someone said they learned I wasn’t getting my deposit back from my review. So even more, if it can be buried, I should write it for public interest.
I deposited 1 million won as a reservation fee at this hospital, and tried to cancel the very next day, but I couldn’t get a single won back. The surgery date was still more than a month away.
They said they couldn’t refund it because it was for the 3D implant, but they never showed me a single manufactured 3D implant in front of my eyes. According to what a front-desk employee, who couldn’t keep quiet inside the hospital, said, they hadn’t even printed it, let alone made it. But later, as if he’d received orders, the consultation manager changed the story and said the implant had been made. The front-desk employee who had said it hadn’t been made then went silent. It’s a comedy (I have recordings of everything)
Even after filing a complaint with the Korea Consumer Agency, they still didn’t refund it to the end. I lost 1.1 million won including the consultation fee in just one day
Thinking about it, if they treat patients like this even before surgery, I can already imagine how they’d treat patients after surgery, plus if the result turns out bad.
For reference.