They use a distinctive Gyeongsang-do dialect? and a blunt, unfriendly way of speaking.
If the style the patient wants is something they can't do, or if it's a style they're not confident about, they don't seem to be the type
to say it nicely like other directors... They were indifferent, didn't even touch/examine it, didn't show before-and-after photos either, and just roughly said, "It's like this," and that was it..
And it seems like their mood and emotions fluctuate a lot from day to day