First of all, before visiting, they called way too many times. They kept calling 30 minutes before, 10 minutes before. I said I was nearby, said I was looking for the building, and there was still plenty of time left, so it was odd that they asked whether I could arrive on time (and the tone wasn’t friendly either).
They took photos of my face, then the manager checked them first and did the consultation. It was uncomfortable how they cut me off mid-sentence and asked questions in a blunt tone…