Since it's a famous place, I thought I definitely had to check it out, so I went. Hmm,, first of all, the staff were extremely cheerful, and even though it was my first time seeing them today, they counseled me like we had been best friends for 10 years and talked about unsolicited TMI (their own columella deviation), etc., so as a very introverted person, I found it burdensome. Still, the consultation was thorough and they summarized the consultation details for me. But the strong pressure to book the same day, recommending a deposit, and so on felt very uncomfortable.
Maybe he had just come from surgery, but the doctor also looked tired. He mechanically explained the 3D custom implant and the need to use costal cartilage. I know it's hard to build rapport in a short time, but rather than focusing on my needs, he explained his surgical direction and made me understand it. The communication part felt slightly disappointing.