The manager in charge was totally like a neighborhood auntie style.. As someone who is 100% ISTJ, I found it burdensome, and it was really hard to get in touch with her.
The director was professional and answered every question I had written down, so I felt trust in him/her (over 15 questions)
We tried sizing through implant fitting, and they even talked through the expected discomfort while taking it into account. Because it’s a place with a lot of surgeries scheduled, I had to wait about a month, so I couldn’t get the surgery. If the schedule had worked out, I would have done it at Nana..