I was so happy with what I had done in 2017, and the doctor was also kind and did a good job, so I came back in 2019 and got it done again.
When I had the procedure in 2017, the doctor personally examined me and designed it himself (even after I had talked with the director). But when I visited after the hospital moved in 2019, a counter staff member/director got too involved in the price consultation and suggestions for the procedure direction, and the whole thing felt like it was rushed and over before I knew it. They were even drawing out the design direction on paper like reference material for the procedure, saying things like my face was asymmetrical on the xx side, so they needed to add more on the @@ side, while the actual face check was over in just a few dozen seconds. I never imagined the procedure would go ahead exactly based on what was discussed at the counter. And when the director looked at the center of my upper lip, where no filler had been placed, she said, "It looks like the M-shaped part in the middle has gone down a bit, are you going to get that done again?" and I said that part hadn't been injected and wouldn't be injected. Of course, she didn't know about the previous procedure, so it could be a misunderstanding, but this is a procedure that customers approach carefully, and I don't think someone who isn't responsible for the result on another person's face should be deciding the direction with a quick look like that. Anyway, when the direction she wrote down showed up in the actual result, I was dissatisfied, and because one side of my lips had been overfilled, the asymmetry was so severe that I went back to have it dissolved. Thinking that having someone else look at it would help as advice about asymmetry was a mistake. Still, if it weren't for the attitude when I went back to dissolve it, the way the counter staff wrote down the direction wouldn't have felt this unpleasant.
I didn't go back to make a scene, and it was obviously a simple problem that could be fixed by dissolving a little, so I went prepared to pay and have it dissolved, but the director at the counter kept dragging things out, speaking to me in a scolding way like, "I already explained that asymmetry can happen, didn't I? Huh?" with some informal speech mixed in, as if teaching me a lesson. Meeting the doctor was really such a struggle... they kept dragging out even the reception itself, saying I should just go back because it can be like that originally. Even after I had been sitting and waiting for more than 30 minutes, they came up and sat in front of me again and tried to persuade me, saying whether I really had to see the doctor. And they complained that if I was going to dissolve it, I had to pay. Of course I had gone prepared to pay, and at that time I was so stressed about my lips that I only had one hellish thought: I wanted to dissolve it as quickly as possible, no matter the cost. Even then they kept dragging it out. It was absurd how they seemed to be trying to prevent me from even seeing the doctor, to the point that I wondered whether calling the doctor would bring down some kind of reprimand. I just wanted to consult with the doctor about the condition, but it remained a really exhausting and unpleasant memory.
In the end, I did meet the doctor, and the doctor looked at my lips and immediately said there was a Tyndall effect and only the raised part of the lips needed to be dissolved, then dissolved it right away. When I formed my mouth into a round shape, it stuck out like an icicle and was really obvious, so they just injected there right away. Even without forcing my mouth into a round shape, if I just opened it in a 0 shape, there was a slight difference because of the slope. And I also asked if I could dissolve the part outside the overfilled area too, since I wanted it gone, but they told me to leave that part alone, so I did. (I used this part because the area they dissolved had an obvious problem. I wasn't dissatisfied out of personal taste; the lip shape was clearly strange at a glance. Who would want to pay money and end up with lips shaped like that?)
I think the doctor's filler skill was excellent, but the director's design direction was a mess, which is why a shape problem like that happened. Because they had written that more should be put on the left, when the doctor came in to perform the procedure, they read it at a glance and said, "More on the left," and that's really how it was done.
Once people develop a bias, they can only end up following it, and I was disappointed that the doctor didn't examine and decide everything alone and directly, though of course the doctor probably looked carefully and made the judgment. Still, I can't understand why the opinion of a director who wasn't even a doctor was added there. Actually, when I had the procedure in 2017, the doctor had me say "ahh" to check my teeth and asymmetry, and handled it very carefully, so the asymmetry was corrected and I was really satisfied.
The doctor gave me such good treatment that I would have gone back, and when I asked about the price for dissolving it, they said they would just dissolve it for free, so I felt grateful rather than ignored as a patient. Even so, because of that kind of director/counter staff system, I couldn't visit again after that. I don't think I'll go again in the future either. I guess the hospital does that to move things along quickly... but it's unsettling to entrust my face there. Not during the procedure, but when I want revisions after the procedure, just thinking I'll be treated like a troublemaker gives me a headache, and why was some counter staff member, who isn't the owner of the face, giving a lecture and saying I didn't need to dissolve it and that it's all the same?