I had only heard of it before, but this was my first visit, and the facilities were nice like a hotel. I visited in the summer, so I do not remember exactly what made me feel that way, but the consultation manager? was extremely rude. I felt uncomfortable after the consultation, and the friend who came with me and got a procedure also said the manager was not great, so improvement seems necessary. The director was very kind and accurately caught the parts I was worried about, giving a professional consultation on a similar
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