The doctor is exactly a plastic surgery specialist. Individual experiences may differ, but they are fairly kind and the type who accepts complaints, so if there is a complication or a problem, they will not just act like they know nothing the way some rude hospitals do. Busan Seomyeon is a small market compared with Seoul, so if a place survives for several years, it means they handle complications well. There is no hospital with zero complications; it varies by patient, so how could there be no complications or complaints... What matters is how well the hospital handles aftercare, because that's what determines the image. The consultation coordinator has a poker-face style. The desk staff are kind and follow up well.
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