The doctor and the manager were both kind. They answered the questions carefully. I had the consultation in the order: manager -> director -> manager. The actual surgery details were all explained by the director, so I felt reassured. However, there were comments saying he can be a bit teasing, and I completely agree. He was so confident that he did not seem very serious. More than anything, he strongly and confidently recommended eye muscle correction, so I am thinking about it a lot.
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