The front desk staff member was very rude. Even though I clearly had a reservation, the wait was too long, and the person doing the consultation did not really seem to have much expertise either.
The doctor who actually treated me was kind and fine, though. However, the person who did my Pico toning before explained things in detail, but this time there was no explanation of how the laser would be handled. I could not choose a specific person, so that was disappointing.
I was told the previous person's Clarity would be effective, so I got it... but it was not some huge effect.