Since I made a reservation in advance, I could get a consultation right away I first consulted with the head manager, and she was a very kind person If at some places I consulted, they spoke so fast that most of what they said just went over my head, Topfe's head manager was the opposite and explained things carefully, which helped ease my tension a bit Next I consulted with the director, and the director also explained things carefully and well But they were the kind of person who clearly says no when something isn't right, so it was a consultation that built trust
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